Talk to Jenny Counselling
Jenny Warwick - Counsellor and parenting expert
Online and in Chichester, West Sussex
Some frequently asked questions...
How do I make an appointment?
I know how important it is to find the right counsellor. If you have questions or would like to book an appointment, please get in touch HERE.
I aim to respond to new client enquiries within 24 hours.
To get started, you can:
Do you offer face-to-face counselling, online counselling, or both?
I offer face-to-face counselling in Chichester, West Sussex, as well as online counselling by Zoom, so you can access support in the way that feels most comfortable and convenient for you.
How often will we meet?
Counselling sessions usually take place weekly.
Many people find that 6–8 sessions are enough to help them move forward, while others choose to continue for longer-term support.
We’ll review things together as we go so that the process feels right for you.
How are sessions structured?
Counselling sessions generally take place once a week and last for 50 minutes.
I offer a practical, problem-solving approach that can help you better understand what’s going on, develop coping strategies, and make positive changes. This can be especially helpful for busy parents dealing with the challenges of raising tweens and teens.
Do you offer single-session therapy?
Yes. Single-session therapy is a focused, one-off session designed to help you explore a specific concern or challenge.
The aim is to give immediate support, insight, and practical strategies that you can take away and use straight away.
You can find out more about single-session therapy HERE.
How much does counselling cost?
- 50-minute individual counselling session - £85
- 60-minute Empower Hour - £120
- 50-minute couples/parent session - £85
If you have private health insurance, it’s worth checking your policy, as I’m registered with major insurance providers including Bupa and AXA.
You can find full fee information HERE.
What's your cancellation policy?
If you need to cancel or reschedule your appointment, please give at least 24 hours’ notice.
Cancellations made with less than 24 hours’ notice, or missed appointments, may incur the full session fee.
If you arrive late or choose to end a session early, the full session fee will still apply.
Is counselling confidential?
Yes. Counselling is confidential, and what we discuss during sessions will remain private between us.
There are a few exceptions to confidentiality, which I will explain clearly during our first session.
For online counselling, Zoom sessions are end-to-end encrypted to help ensure your privacy and security.
Isn't counselling just for people with serious problems?
No. Counselling is not just for people experiencing difficult or crisis situations.
Many people come to counselling for support with everyday difficulties such as stress, relationships, parenting, anxiety, confidence, or feeling overwhelmed.
You don’t need to wait until things feel unbearable before getting in touch for support. Your feelings matter.
Seeking counselling can be a positive step to understanding yourself better, coping more effectively, and making changes that feel important to you.
What types of counselling do you offer?
I work in an integrative way, meaning I draw from different counselling approaches depending on your needs. These include:
- Person-centred counselling
- Strengths-based approaches
- Solution-focused therapy
- Systemic approaches (looking at family relationships and dynamics)
- Trauma-informed approaches
My approach is warm, practical, supportive, and tailored to you as an individual.
What issues do you commonly help people with?
I regularly support clients with:
- Parenting challenges
- Relationships and family issues
- Anxiety and stress
- Work-related stress and burnout
- Separation and divorce
- Parenting autistic or ADHD children
- Parenting alongside perimenopause
- Low mood and depression
- Confidence and self-esteem
I work in a neurodivergent- and LGBTQ+-affirming way and welcome clients from all backgrounds, cultures, and identities.
If you’re unsure whether counselling would be helpful for your situation, you’re very welcome to get in touch.
What are your areas of specialism?
I specialise in supporting parents and carers of tweens and teenagers.
As children move into adolescence, your relationship with them can sometimes feel more difficult or disconnected, and many parents feel unsure how to support their child while keeping healthy boundaries.
I help parents and carers better understand their teenager’s behaviour, improve communication, reduce conflict, and build calmer, more connected family relationships.
I also offer single-session therapy for focused support around a specific issue or concern. You can find out more HERE.
How does online counselling work?
I offer online counselling to clients across the UK using Zoom.
Many people find online counselling flexible, convenient, and easier to fit around busy family or work life. Sessions take place in much the same way as face-to-face counselling, but from the comfort of your own home or another private space where you feel comfortable talking.
Online sessions follow the same confidentiality and professional standards as in-person counselling.
Do I need a fast internet connection for Zoom sessions?
To use Zoom successfully, you’ll need:
- A stable internet connection
- A computer, tablet, or smartphone with a camera and microphone
- A quiet, private space where you won’t be interrupted
Most standard home internet connections in the UK are suitable for Zoom sessions.
You can:
- Check Zoom system requirements HERE.
- Test your internet speed HERE.
- Read my blog, ‘Counselling Online – A Guide’, for more information.
What training and experience do you have?
I am an Accredited Member of the British Association for Counselling and Psychotherapy (MBACP Accred.).
Qualifications
- MSc Psychology, Roehampton University (2024)
- Postgraduate Diploma in Counselling, Australian College of Applied Psychology (2012)
- BA (Hons) Public Administration, De Montfort University (1993)
Professional experience
I have extensive experience working in youth and family services as a school and family counsellor, supporting students, parents, carers, and school staff.
I currently work as a locum counsellor at the University of Sussex, and I also work with Holding Space, providing counselling and mental health support to families.
Alongside my clinical work, I regularly design and deliver workshops and courses for parents, carers, and schools. You can find out more HERE.
This combination of clinical, educational, and family-based work means I understand both the challenges parents face at home and the systems around young people.
Can you help my teen?
If you’re worried about your tween or teenager’s wellbeing and think counselling could help, please get in touch.
I’ve worked with both primary and secondary-aged young people as a school counsellor and through my work with Eastbourne Holding Space.
I take a collaborative approach, meeting with both parents and young people separately to understand what’s going on and to explore the most suitable way forward.
What your child shares in counselling is confidential. However, I also offer guidance and support to parents so that you feel better equipped to support your child at home, while still respecting your teenager’s privacy.
What if my teen doesn't want counselling?
If your teenager says they don’t want counselling, it can feel upsetting or frustrating, especially when you feel support could really help them.
It’s very common for teenagers to feel uncertain or reluctant about counselling at first. Sometimes they need a little more time before they feel ready to engage.
In the meantime, counselling support for you as a parent can still be incredibly valuable. We can explore what may be worrying your child, think together about how best to support them, and look at practical strategies to improve communication and reduce tension at home.
Can you provide talks or workshops for schools, organisations, or PTAs?
Yes, I offer tailored talks and workshops for schools, organisations, and PTAs on a range of parenting and adolescent wellbeing topics.
Popular topics include:
- Understanding your teen’s brain
- Managing teen stress and anxiety
- Screen time and social media
- Raising confident and resilient teens
Sessions are designed to be practical, engaging, and accessible, giving you realistic strategies you can use straight away.
Depending on your needs, workshops can be delivered either in person or online.
If you’d like to discuss a workshop or talk for your school or organisation, please get in touch HERE.
Still have a question?
You’re welcome to get in touch if there’s anything else you’d like to ask before booking.